Privacy policy

Privacy Policy

Last Updated: August 12, 2026

React Skin is a brand owned and operated by Sim Capital LLC (“React Skin,” “we,” “us,” or “our”).

This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit our website, purchase our products, communicate with us, interact with our advertisements, or otherwise use our website, online store, and related services (collectively, the “Services”).

Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and Services to you.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.

If there is a conflict between this Privacy Policy and our Terms of Service regarding the collection, use, or disclosure of personal information, this Privacy Policy will control with respect to those privacy matters.

1. Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to you.

Depending on how you interact with React Skin, we may collect the following categories of information:

Contact Information

This may include:

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

Order and Transaction Information

This may include:

  • Products purchased

  • Products viewed

  • Shopping cart activity

  • Wishlist activity

  • Order history

  • Returns or refund requests

  • Discounts or promotional codes used

  • Transaction details

  • Shipping and fulfillment information

Payment Information

Payments are generally processed through Shopify and/or third-party payment processors.

Depending on the payment method used, payment processors may collect information such as your payment card details, billing information, payment authorization information, and related transaction information.

React Skin generally does not directly store complete payment card numbers.

Account Information

If customer accounts are available, we may collect information such as:

  • Account credentials

  • Account preferences

  • Order history

  • Saved information

  • Account settings

Communications

When you communicate with us, we may collect:

  • Emails

  • Customer support requests

  • Product questions

  • Reviews

  • Survey responses

  • Feedback

  • Other information you voluntarily provide

Device and Technical Information

When you access our Services, certain information may be collected automatically, including:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Device identifiers

  • Network information

  • Approximate location derived from IP address

  • Referring URLs

  • Pages viewed

  • Dates and times of visits

Usage and Shopping Activity

We may collect information regarding how you interact with our website, including:

  • Products viewed

  • Pages visited

  • Search activity

  • Shopping cart activity

  • Checkout activity

  • Advertising interactions

  • Links clicked

  • Website navigation

  • Referral sources

Marketing Information

If you interact with our marketing, we may collect:

  • Email marketing preferences

  • SMS marketing preferences

  • Advertising interactions

  • Campaign attribution

  • Referral information

  • Information regarding how you interact with promotional communications

2. How We Collect Personal Information

We may collect personal information:

Directly From You

For example, when you:

  • Make a purchase

  • Create an account

  • Subscribe to email or SMS communications

  • Contact customer support

  • Submit a review

  • Participate in a survey or promotion

  • Otherwise provide information to us

Automatically

We may automatically collect information when you use our Services through technologies such as:

  • Cookies

  • Pixels

  • Tags

  • Software development tools

  • Similar tracking technologies

From Service Providers

We may receive information from companies that help us operate our business, including:

  • Shopify

  • Payment processors

  • Fulfillment providers

  • Shipping carriers

  • Analytics providers

  • Marketing platforms

  • Fraud-prevention services

  • Customer support providers

From Advertising and Business Partners

We may receive information from advertising networks, social media platforms, analytics providers, and other business partners where permitted by applicable law.

3. How We Use Personal Information

We may use personal information for the following purposes:

Providing Our Products and Services

We may use your information to:

  • Process orders

  • Process payments

  • Fulfill and ship purchases

  • Provide order confirmations

  • Provide shipping updates

  • Manage customer accounts

  • Process authorized returns or refunds

  • Respond to customer inquiries

  • Provide customer support

  • Maintain records of transactions

Improving React Skin

We may use information to:

  • Understand how customers use our website

  • Improve our products

  • Improve our website and customer experience

  • Analyze purchasing trends

  • Measure website performance

  • Develop new products or features

  • Personalize portions of the shopping experience

Marketing and Advertising

Where permitted by law, we may use personal information to:

  • Send promotional emails

  • Send promotional SMS messages when you have appropriately opted in

  • Provide personalized advertisements

  • Measure advertising effectiveness

  • Conduct retargeting

  • Understand marketing campaign performance

  • Recommend products that may interest you

You can unsubscribe from promotional email communications at any time using the unsubscribe link included in those messages.

SMS marketing communications, if offered, will include applicable opt-out mechanisms.

Opting out of marketing communications does not prevent us from sending transactional communications relating to your orders, account, customer support requests, or other business transactions.

Security and Fraud Prevention

We may use personal information to:

  • Verify transactions

  • Detect suspected fraud

  • Prevent unauthorized purchases

  • Protect customer accounts

  • Protect our website

  • Investigate suspicious activity

  • Enforce our policies

  • Protect React Skin, Sim Capital LLC, our customers, and others

Legal and Business Purposes

We may process information as reasonably necessary to:

  • Comply with applicable laws

  • Respond to lawful government requests

  • Respond to subpoenas or court orders

  • Establish, exercise, or defend legal claims

  • Maintain tax and accounting records

  • Enforce our agreements and policies

  • Protect our legal rights

  • Investigate potential violations of our policies

4. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business.

This may include disclosure to:

Shopify

Our store is hosted and powered by Shopify.

Shopify processes information relating to your use of our store and may process information in accordance with its own privacy practices.

Payment Providers

We may disclose or transmit information to payment processors and financial service providers to process transactions, detect fraud, and manage payments.

Shipping and Fulfillment Providers

We may provide information such as your name, shipping address, telephone number, email address, and order information to companies responsible for shipping or fulfilling your purchase.

Technology and Service Providers

We may use third parties to provide services including:

  • Website hosting

  • Cloud infrastructure

  • Analytics

  • Customer support

  • Email delivery

  • SMS communications

  • Fraud prevention

  • Security

  • Data processing

  • Advertising technology

These providers may process information on our behalf or in connection with providing their services.

Advertising and Marketing Partners

We may work with advertising and marketing platforms to measure advertising, understand campaign effectiveness, and provide advertisements that may be relevant to you.

Depending on the technologies used and where you reside, certain disclosures of information for advertising purposes may be considered a “sale,” “sharing,” or use for “targeted advertising” under applicable privacy laws.

Where required by law, you may opt out of such processing using the privacy controls available through our website or by contacting us.

Business Transactions

If Sim Capital LLC or the React Skin business is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

Legal Requirements and Protection

We may disclose information when reasonably necessary to:

  • Comply with applicable law

  • Respond to lawful requests

  • Protect our rights or property

  • Protect customers or others

  • Investigate fraud

  • Enforce our agreements

  • Protect the security and integrity of our Services

5. Shopify

React Skin uses Shopify to operate its online store.

Information that you provide through our store may be transmitted to and processed by Shopify and its service providers in order to provide ecommerce functionality, payment processing, security, personalization, analytics, and related services.

Shopify may independently process certain information about your interactions with Shopify-powered stores in accordance with Shopify's privacy practices.

You may learn more about Shopify's privacy practices and available privacy controls through Shopify's Consumer Privacy Policy and Privacy Portal.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to:

  • Operate the website

  • Remember customer preferences

  • Maintain shopping carts

  • Authenticate users

  • Understand website usage

  • Measure site performance

  • Detect fraud

  • Analyze traffic

  • Measure advertising performance

  • Personalize content or advertising

Some cookies may be necessary for the website to function.

Other cookies or technologies may be used for analytics, personalization, or advertising where permitted by applicable law.

Where required, we provide controls allowing you to manage certain cookie and tracking preferences.

Disabling certain technologies may affect some functionality of our Services.

7. Targeted Advertising and Sale or Sharing of Personal Information

Certain privacy laws define terms such as “sell” and “share” broadly and may include some transfers of personal information to advertising or analytics partners even when no money is exchanged for the information.

Depending on our advertising technologies and your jurisdiction, our use of advertising, analytics, pixels, cookies, or similar technologies may constitute sale, sharing, or processing for targeted advertising under applicable law.

Where required by applicable law, you may have the right to opt out.

Available privacy controls may appear on our website, including a Your Privacy Choices, Do Not Sell or Share My Personal Information, or similar link.

We will also process qualifying browser-based opt-out preference signals, such as Global Privacy Control, where required by applicable law and technically supported.

8. Your Privacy Rights

Depending on where you reside and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we maintain about you

  • Request information about categories of personal information collected

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Request a portable copy of certain personal information

  • Opt out of certain sales or sharing of personal information

  • Opt out of certain targeted advertising

  • Withdraw consent where processing is based on consent

  • Appeal certain decisions regarding privacy requests where applicable

  • Receive equal service and pricing without unlawful discrimination for exercising applicable privacy rights

These rights are not absolute and may be subject to exceptions under applicable law.

For example, we may need to retain certain information to:

  • Complete transactions

  • Maintain legally required records

  • Prevent fraud

  • Protect security

  • Resolve disputes

  • Comply with tax or accounting requirements

  • Establish or defend legal claims

9. California Privacy Rights

California residents may have additional rights under applicable California privacy laws.

Depending on whether those laws apply to our business and the circumstances of the request, these rights may include:

  • The right to know what personal information is collected

  • The right to access certain personal information

  • The right to request deletion

  • The right to request correction

  • The right to know certain categories of third parties to whom information is disclosed

  • The right to opt out of the sale or sharing of personal information where applicable

  • The right to limit certain uses of sensitive personal information where applicable

  • The right not to receive discriminatory treatment for exercising applicable privacy rights

Where required, qualifying Global Privacy Control signals will be treated as an opt-out request for the browser or device from which the signal is received.

10. Exercising Your Privacy Rights

To submit a privacy request, you may contact us at:

sim@simcapital.ai

You may also use privacy controls made available through our website where applicable.

We may need to verify your identity before completing certain requests.

Verification may require us to confirm information reasonably related to your account, purchase history, or previous interactions with React Skin.

We will only request information reasonably necessary to verify your request.

Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf. We may require reasonable evidence that the agent has authority to act for you and may separately verify your identity.

We will respond to verified requests within the timeframe required by applicable law.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

11. Marketing Preferences

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link contained in our marketing emails.

If you have opted into SMS marketing, you may follow the opt-out instructions included in those messages.

Even after opting out of promotional communications, we may continue sending non-promotional communications that are necessary to complete transactions or provide customer service, including:

  • Order confirmations

  • Shipping notifications

  • Account notices

  • Security notifications

  • Customer support communications

  • Recall or product-safety communications

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, network, transmission, database, or information system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any account credentials associated with your use of the Services.

Please do not send sensitive information to us through unsecured communication channels unless necessary.

13. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected or as otherwise permitted or required by law.

Retention periods may depend on factors including:

  • Whether you maintain an account with us

  • Our relationship with you

  • Order and transaction history

  • Customer service needs

  • Fraud-prevention requirements

  • Accounting requirements

  • Tax requirements

  • Legal obligations

  • Dispute resolution

  • Enforcement of agreements

  • Applicable limitation periods

When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our data-management practices.

14. Children's Privacy

Our Services are intended for a general audience and are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through our Services.

If you are a parent or legal guardian and believe a child has provided personal information to us in violation of applicable law, please contact us at sim@simcapital.ai so that we can review the matter and take appropriate action.

We do not knowingly sell or share the personal information of individuals under 16 in circumstances requiring affirmative authorization under applicable law.

15. International Users

Our Services may be accessed from locations outside the United States.

Personal information may be processed, stored, or transferred in countries other than the country in which you reside, including the United States and locations where Shopify or our other service providers operate.

Privacy and data protection laws in those jurisdictions may differ from those in your jurisdiction.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

16. Third-Party Websites and Services

Our Services may contain links to websites, applications, social media platforms, or services operated by third parties.

We do not control the privacy, security, or data-processing practices of unaffiliated third parties.

Your interactions with those third parties are governed by their own privacy policies and terms.

The inclusion of a third-party link does not necessarily constitute our endorsement of that third party.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

  • Our business

  • Our Services

  • Our technology

  • Our vendors

  • Our privacy practices

  • Applicable legal or regulatory requirements

When we update this Privacy Policy, we will revise the “Last Updated” date above.

Where required by applicable law, we will provide additional notice regarding material changes.

Your continued use of the Services following an update will be subject to the updated Privacy Policy to the extent permitted by applicable law.

18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact:

React Skin
A brand owned and operated by Sim Capital LLC

Email: sim@simcapital.ai

For privacy-related inquiries, please include “Privacy Request” in the subject line when possible.

If applicable law provides you with a right to appeal a decision we make regarding a privacy request, you may submit your appeal using the same contact information above and identify the request as a “Privacy Appeal.”