Shipping Policy

LAST UPDATED: AUGUST 2026

We work hard to get your order to you as quickly as possible. Here's what to expect.

Order Processing

Orders are typically processed within [X to X business days] of being placed. Orders placed on weekends or holidays will begin processing on the next business day.

U.S. Delivery

Estimated delivery within the United States is [X to X business days] after your order has been processed and shipped. You will receive a tracking number by email once your order is on its way.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking link. You can use that link to follow your package in real time. If you haven't received tracking information within [X business days] of placing your order, please reach out and we'll look into it.

Incorrect Addresses

Please double-check your shipping address before placing your order. We are not responsible for orders delivered to an incorrect address provided at checkout. If you notice an error, contact us immediately and we'll do our best to help before the order ships.

Carrier Delays

Once a package has been handed off to the carrier, delivery timelines are outside our direct control. Delays can occasionally occur due to weather, high shipping volumes, or other carrier issues. We appreciate your patience and will always do our best to help if something goes wrong.

Lost Packages

If your tracking shows delivered but you haven't received your package, please check with neighbors and around your property first. If it still cannot be located, contact us and we'll work with the carrier to investigate and find a resolution.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery with your order number and photos of the damage. We'll take care of it.

Contact Us

Questions about your shipment? We're happy to help.
Email: [SUPPORT EMAIL]

REACT SKIN — REACTIVE BY NATURE. BALANCED BY DESIGN.